FAQ

Is the game free-to-play, or do I need to join paid games to earn XP and rewards?

Promotion Royale is technically **free to try, but only paid games (or a direct ETH contribution) award XP and unlock rewards.

Free-practice tables let you learn the rules, yet they give zero XP, no leaderboard points and no share of weekly prizes.

How do I earn XP, and what’s the difference between “XP” and “Abstract XP”?

How to earn XP

• Play paid games

  • Winners take the ETH pot, but even losers get the XP (scaled by final rank).

• Auto Farm XP

  • Send ETH directly to the Unemployment Fund – 1 ETH = 5 000 XP (non-refundable).

• Complete quests

  • Finishing in-game quests grants a permanent XP multiplier on everything you earn afterwards.

XP vs Abstract XP

• XP is your personal balance. When you hit a level’s threshold you can spend the required amount to get promoted, or choose firing and cash unemployment.

• Abstract XP is a weekly reward score: every seven days the system snapshots all XP you earned (plus a few bonuses) and pays out prizes based on that total. It’s not spendable; it just determines the weekly leaderboard rewards.

How can I withdraw my deposit, and why is there a 7-day security period?

How to withdraw

• Open the Wallet.

• Click Withdraw, enter the amount you want back, and confirm the transaction in your wallet.

You can start the request at any time, but the funds become claim-able only after the 7-day security period has elapsed.

Why a 7-day security period?

• Fraud & dispute window – gives the team time to detect charge-backs, multi-account collusion, or contested games before funds leave the contract.

• Liquidity protection – ensures the treasury always has enough ETH to pay unemployment benefits.

After the 7 days have passed, your deposit is yours to claim whenever you like.

What should I do if I suspect collusion or teaming at my table?

• Report in game

  • Click the red flag icon next to the player’s name and select Report.

• Record evidence

  • Note the Game ID (shown in the upper-left corner of the table).

  • Take a quick screenshot of the play log or any suspicious chat/behavior.

• Open a support ticket

  • On the Discord, create a “Cheat report” ticket.

  • Attach any evidence and information you have (Game ID, screenshot) and explain what you saw.

• Let the team review

  • Staff can replay hand histories to confirm teaming; proven offenders lose their XP, coins and leaderboard points, and repeat cases get banned.

How is fairness ensured ?

• AI-powered monitoring – our backend runs real-time models that flag bot-like click patterns, impossible reaction times, or suspicious multi-account behaviour.

• Manual reviews on flagged or reported players – every user report (Game ID + evidence) triggers a human audit of hand histories.

• Penalties – confirmed cheaters are banned and their ETH is frozen.

If I disconnect or refresh the page, can I re-join the same game?

Yes. Your seat and game state stay saved and on our servers for several minutes, so you can refresh or log back in from any device. When you return to the lobby, a “You have a live game” prompt pops up—click it to jump straight back in.

• Chronic disconnects can trigger a penalty timer, so try to return quickly.

• If you take too long and miss several turns, the system may auto-fold your actions.

Can I know the payout of my unemployment insurance?

• First, keep in mind: There is no way to know in advance how much you’ll receive. The actual payout depends on total platform activity and fees collected at the time you claim — it’s only fixed when you receive it.

• Still, for reference: You can go to HR Department → Career and check the section “Yesterday’s Payouts.” It shows what players at each level earned yesterday. These numbers are just historical data — they don’t predict future payouts, but they can give you a rough sense of recent trends.

In practice, you’ll know the exact amount only once your claim becomes available.

Can I invite friends and guarantee we sit at the same table?

Yes. In the lobby click “Create Private Table”, set the buy-in, then share the table code with your friends.

• Up to 6 seats stay reserved for 3 minutes.

• Anyone with the code can join; once you start, no new seats open.